Your account settings
For your store account settings, visit the tab Store Account .
How to track your orders
1. To track your orders, visit the tab with your order list .
2. The following information about your order will be displayed there:
- Order number
- Order Date
- Last Change
- Order Status
- Order value
Status: ORDEREDYour order is still in the queue waiting for review.
Status: CONFIRMEDThe order has been accepted and paid for and the invoice has been sent to you via e-mail.
Status: SENTThe order has been shipped to your address and is closed with this status.
Status: COMPLETEDThis status refers to digital (NOT psychic) orders such as gift certificates, subscriptions, etc.. and indicates a successfully executed and paid digital order.
Status: REJECTEDYour order has not been accepted
Status: CANCELEDThe order has been canceled by the customer (you)